Product Safety Report: Car & Home Massage Pillow 8028 sold via Amazon (2212

Jul 07, 2023

Product Safety Report for car and home massage pillow presenting a high risk of electric shock due to noncompliant plug dimensions and poor internal construction.

Product: Car & Home Massage Pillow, 8028

Hazard: The product presents a high risk of electric shock due to noncompliant plug dimensions and poor internal construction

Corrective action: The import has been rejected at the border and destroyed, and the listing removed by the online marketplace (Amazon).

The product poses a high risk of electric shock as when tested the plug does not meet the dimensional requirements of the relevant standard (BS1363). This includes to size of the plug pins exceed the limit which can damage the plug socket.

Additionally, the plug conductors had been soldered onto their respective terminals and have not been held in place independently of the soldered connection (or securely hooked in position prior to soldering). There are no barriers to prevent a detached wire from reducing creepage distances and clearances to levels below the minimum required by the standard. Furthermore, the instructions are considered to be inadequate as they do not contain sufficient information to ensure the correct and safe use of the equipment.

The product does not comply with the Electrical Equipment (Safety) Regulations 2016.

The import has been rejected and destroyed at the border.

The listing has been removed by the online marketplace (Amazon).

PSD case number: 2212-0044

Notified by: Local Authority Trading Standards